Privacy Statement
This Privacy Statement applies to all personal data processed by Mutegame when you use the following websites and/or mobile applications ("Mutegame"), whether you are a visitor or a customer: In this Privacy Statement, we provide additional information about the personal data we collect and use when you play games and/or access game websites or applications that are part of our gaming platform. We may also use your data to send you personalized offers based on your interests and preferences. Finally, we will inform you about the parties with whom we share your personal data, the retention period of the data, and the rights you have regarding the processing of this data.
This Privacy Statement consists of the following sections:
1.Who we are
2.Types of personal data we collect and how we collect it
3.Purposes for which we use your data
4.Sharing data with third parties
5.Security and retention
6.International transfer of data
7.Privacy requests, inquiries, and complaints
8.Updates to this Privacy Statement
9.Portal-specific information
1.Who we are
We are Mutegame. Mutegame is responsible (controller) for the collection and use of personal data described in this Privacy Statement, and may be jointly responsible in specific cases.
Mutegame ("Mutegame.com", "we", or "our") respects your privacy and recognizes the importance of providing a secure environment for your personal data. Therefore, our goal is to provide you with clear and transparent information about why and how we process your personal data.
2.Types of personal data we collect and how we collect it
When you visit or play games on our game websites, we may collect, use, store, and transmit various types of personal data. The data we use depends on the purposes for which we process the data. We only use your data for the purposes described in this section and Section 9 (Portal-specific information) of this Privacy Statement.
Furthermore, we do not use all the personal data you provide to us. The data we process may vary for each specific game website or application. For more information about the data processed through specific game websites or applications, please refer to Section 9 of this Privacy Statement.
2.1 Basic personal data you provide
When you visit or play games on our game websites, you may provide us with certain information or receive requests to provide certain information to us, including:
Name
Email address
Game rating: When you use the rating button on our game website to rate a game, we process rating information.
2.2 Special categories of personal data
In principle, we do not process "special categories of personal data" and do not require you to provide such information. "Special categories of personal data" include sensitive data such as race, ethnic origin, political opinions or philosophical beliefs, religion, union membership, sexual orientation or preferences, health data or criminal data.
2.3 Personal data received or generated from your use of our games or game websites
When you visit or play games on our game websites, we may also process data related to your device and information about your interactions with our games or game websites, including:
Technical data: We collect information about your device and/or device settings for the purposes described below, and may combine this information across different devices you use. The information we collect from these devices includes the type of device you use, online identifiers (such as your IP address), device ID, game or website IDs, geolocation data (based on your IP address), and other technical data.
Cookie data: As described in our Cookie Statement, we use cookies and similar technologies such as pixels or local storage, and allow third parties to use cookies and similar technologies for the purposes listed below. The process of placing cookies and the scope of data subsequently processed are described in our Cookie Statement.
Your usage information: We collect information about how you use our game websites and/or our games. This includes your preferences, such as your interest in certain game genres, the actions you take, and the timing and duration of those actions. We also collect information about the websites that directed you to visit our game websites.
2.4 Personal data collected from other third parties
In certain cases, we may also obtain your personal data from third parties. We will fully comply with applicable data protection laws and regulations. Your personal data may be provided by the following third parties:
Other third parties: We may also obtain information about your approximate geographical location (your country) from third parties (such as Google). We use this information to fulfill legal obligations regarding the processing of your personal data, tailor certain services to your location, and prevent fraud or abuse.
2.4 Personal data collected from other third parties
In certain cases, we may also obtain your personal data from third parties. We will fully comply with applicable data protection laws and regulations. Your personal data may be provided by the following third parties:
Other third parties: We may also obtain information about your approximate geographical location (your country) from third parties (such as Google). We use this information to fulfill legal obligations regarding the processing of your personal data, tailor certain services to your location, and prevent fraud or abuse.
2.5 Personal data analytics activities
If you provide consent through cookie notifications, we may use tracking mechanisms to track your personal data for analysis purposes. This allows us to display relevant content and customize our services based on your interests. For example, if you frequently play racing games, we may show you different racing games on our game website or display advertisements related to cars or car accessories.
3.Purpose of using your data
Based on the game website you use and the privacy settings you choose, we may process your personal data for the following purposes:
A.Providing and improving our games and services.
B.Personalizing your gaming experience.
C. Marketing and analytics.
D. Preventing fraud and illegal activities.
E. Communication.
F. The basis for compliance with legal obligations.
Your Consent: If you have provided consent for the processing of specific purposes, we will process your personal data accordingly. For example, when you first visit our game website, we may ask for your consent for data processing related to personalized advertising, analytics, profile information, social media, and games from external publishers. We may also display "just-in-time" notices and consent pop-ups in relevant contexts to request your consent for additional data processing. You have the right to withdraw your consent at any time, such as by modifying your privacy settings. Please note that this will not affect any processing done prior to the withdrawal of consent.
Contractual Obligations: We process your personal data for the purpose of fulfilling the contracts you participate in. For example, to support the operation of our games or facilitate the provision of requested services.
Compliance with Legal Obligations: We process your personal data for the purpose of complying with legal obligations. For example, responding to requests related to your rights and other obligations as a data subject, and notifying you of any changes to this privacy statement.
Legitimate Interests: We may also process your personal data based on our legitimate interests or the legitimate interests of third parties, while ensuring appropriate safeguards to protect your privacy. For example, we may process your personal data to provide better services, improve your user experience, and ensure the proper functioning of our services.
4.Sharing Data with Third Parties
We will not disclose your personal data to any party unauthorized to handle such data. In order to manage our services, we will internally share your personal data with relevant department members and technical support personnel involved in the gaming process, only when access to your personal data is necessary for the fulfillment of their professional tasks.
Additionally, we may disclose your personal data to the following recipients, categories of recipients, or allow the following third parties to collect your personal data when you use our games or game websites, only when it is necessary to achieve the aforementioned purposes:
External service providers: We may share your personal data with external service providers who perform services on our behalf, such as customer support services, IT services, hosting and content delivery services, network/social analytics services, data management services, data sharing services on social media, video hosting services, and user notification services. When we share your personal data with external service providers, we enter into appropriate agreements to ensure that your personal data is handled in accordance with applicable data protection laws.
Third-party game publishers: We may provide games from third-party game publishers on our game website. When playing third-party games, your personal data may be processed by the third-party game publishers (directly or through the use of cookies or similar technologies). Please note that when you choose to play games from third-party game publishers, you will be playing in an online environment provided by that third-party game publisher, over which we have no control. Therefore, we recommend that you read the privacy statements of the relevant game publishers before playing these games.
Third-party advertisers: With your consent, we may share your personal data with third-party advertisers, or allow third-party advertisers to collect your personal data when you visit or play our game website. If you do not wish to receive personalized ads, we will still show you ads, but these ads may not reflect your interests as they will be tailored based on content rather than user preferences. Please note that by clicking on third-party ads, you may be redirected to the environment of the third-party advertiser, over which we have no control.
Social networks and related third-party platforms: If you wish to share specific content on social media, you will be required to log in using the credentials of the relevant social media platform. In this case, a link pointing to the website you wish to share will be posted on your chosen website, and the social media sharing service may collect certain information, such as your IP address, geographic location data based on your IP address, the URL that led to the website, the date and time of your visit and use of our game website, and whether you used the toolbar to share content.
Law enforcement, government agencies, or judicial authorities: We may disclose your personal data to public authorities, including law enforcement agencies, government agencies, or judicial authorities, in response to legal requests.
Other third parties: In the event of any proposed or initiated restructuring, merger, sale, joint venture, transfer, or other disposal of all or part of our business or assets (including any bankruptcy or similar proceedings), we may also disclose your personal data.
5.Security and Data Retention
5.1 We protect your personal data
We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. We regularly update and test our security standards. In addition, we take all reasonable measures to ensure that third parties provide sufficient personal data protection when processing your personal data.
5.2 We will retain your personal data for how long
We will not retain your personal data for longer than is necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Subsequently, we will delete or anonymize your personal data. Additional information about how long your personal data is stored by our service partners can be found in the respective third-party lists here.
7.Privacy requests, inquiries, and complaints
7.1 Your rights
According to applicable data protection laws and regulations, you have the following rights regarding your personal data:
-Access: You have the right to access the personal data we hold about you, including information such as the source and categories of data, the purposes of processing, recipients (or categories of recipients), and the respective retention periods.
-Rectification: You have the right to request the update or correction of your personal data to ensure its accuracy at all times.
-Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, including the right to transmit your data to another data controller.
-Restriction: In certain circumstances, you have the right to restrict the processing of your personal data. For example, if you dispute the accuracy of your personal data, you can request us to restrict processing for a period that allows us to verify its accuracy.
-Objection: In specific situations and based on your particular circumstances, you have the right to object to the processing of your personal data. If we process your personal data based on our legitimate interests, we will no longer process your data unless we have compelling legitimate grounds that override your interests, rights, and freedoms, or unless it is necessary for the establishment, exercise, or defense of legal claims. If we process your personal data for marketing purposes (including profiling), you also have the right to object. In such cases, we will cease processing your personal data for marketing purposes.
7.2 Inquire, feedback or complaint
If you have any questions, feedback, or complaints regarding this privacy statement, please feel free to contact us. If you believe that we have not complied with our obligations under applicable data protection laws and regulations, you have the right to lodge a complaint with the relevant regulatory authority.
8.Updates to this privacy statement
We regularly review and update this privacy statement. If there are significant changes that affect the processing of your personal data, we will post relevant notices on our game website.
This privacy statement was last updated on Wednesday, November 29, 2023.
9.Specific information related to the portal
In this section of the privacy statement, you will find specific information (except for specific exceptions) about how your personal data is processed for games and game websites.
This section is a supplement to the aforementioned data processing.
Hosting and Content Delivery: The portal is hosted by an external company that provides web servers and webpage content. When you make a request, such as clicking on a link on our platform, information needed to fulfill that request (such as device information and information about the requested content) will be sent to external servers. This data is used to display the requested content more quickly. We process this data based on our legitimate interests to provide and improve our services and ensure their proper functioning.
Analytics: We use web analytics companies to understand the popularity of our games on the portal, such as monitoring traffic after changes to the website. For this purpose, we process information about your device, retrieve data (including the URL of the current webpage and previously visited websites), and collect special event data (e.g., if you share a link with friends on relevant social media platforms). We may also process your full IP address to better understand how you use our games or website and improve them.
Customer Service: If you contact us for customer support using our email address, an external customer service company will process your email address, the content of your request, information about your device, and your IP address to provide support to you. Support requests you have previously sent to us may help us resolve subsequent support requests. We process this data based on our legitimate interests to provide customer support, improve our services, and enable us to defend against potential future legal claims.
Recently Played Games: For your convenience, we display the last five games you have played. This information is stored locally on your device and will be deleted when the browser cache is manually or automatically cleared. We process this information based on our legitimate interests to enhance your user experience.
Advertising: On the portal, we display advertisements from different advertising companies. These ads are non-personalized and content-related. These ads may not reflect your interests as they are customized based on content rather than users.
Data Management Platform: With your consent, we process your personal data based on the information about the games you play on the portal to show you relevant games and advertisements. For this purpose, your device information, IP address, and information about the categories of games you have played will be collected and sent to external data management platform providers.